Registering your interest

Please email trinitypreschool@welearn365.com to receive the relevant information on our Preschool. Once you have read this, if you would like to register your child, please visit magicbooking, our online booking system for Trinity Preschool.

Simply click the link ‘Don't have an account yet? Create one here’. As your first port of call, please use the Help? section on the top right hand-side of  the magicbooking website. Your query is likely to be solved here and you can follow the process described in the relevant sections. It takes 5 to 10 minutes to create your account and add your children’s details. For your information, your details are not saved until you have completed all of the sections.

Once you have an account, Preschool bookings can then be made when bookings for the next academic year open.

Further useful information can be found below including our FAQs. If you have any questions, we are continually updating this page however if your question cannot be answered here, please feel free to email us trinitypreschool@welearn365.com.

Bookings

Please visit magicbooking, our online booking system for Trinity Preschool. The system gives you immediate, online access to your account, children’s information, bookings and payments. To guarantee your bookings, we recommend you book as quickly as you can and in as much advance as you can. The system allows you to choose how and how often you pay including allocating funding you may be eligible for; you are also able to make changes and ad hoc bookings rather than waiting on us to action and confirm these for you; and finally you have the ability to create payment receipts if needed.

Ad hoc bookings

Where possible we will endeavour to support parents in exceptional or compassionate circumstances. Temporary or occasional ad-hoc bookings for daytime sessions and/or wraparound care will be accepted for those who have registered for Trinity Preschool as long as there are places available although we cannot accept any ad hoc bookings if parents or carers are in arrears on their account.

To book extra sessions, please visit magicbooking and choose from:

• PRESCHOOL Breakfast Wraparound AD HOC
• PRESCHOOL AD HOC (choosing morning, afternoon, morning + afternoon or full)
• PRESCHOOL Afterschool Wraparound AD HOC

As the preschool can run at maximum capacity, children MUST NOT be sent without a confirmed online booking.

magicbooking FAQs

How do I create an account? Go to https://holytrinitywarwickshire.magicbooking.co.uk

Simply click the link ‘Don't have an account yet? Create one here’. As your first port of call, please use the Help? section on the top right hand-side of the magicbooking website. Your query is likely to be solved here and you can follow the process described in the relevant sections. It takes 5 to 10 minutes to create your account and add your children’s details.

For your information, your details are not saved until you have completed each of the sections.

How do I make a booking?

• If you have fully registered an account for yourself and your child(ren), once the booking window is open, visit magicbooking and choose the first session type you would like to book (e.g. PRESCHOOL or PRESCHOOL Breakfast Wraparound). Follow the steps through using the Help? section at the top if you need help.
• Once you reach the Booking Recap, if you need another session type, click Add another activity and follow the steps through again.
• Finally, choose your payment options to submit your booking.

How do I provide proof of payment to local government agencies or other parties?

• You can easily generate a statement for specific dates from Account > Payment Proof on the parent site.
• From here, select the Activity, Payment Type (Card, Childcare Voucher/Tax Free Childcare etc.) and Date Range of the sessions you need payment proof for and click View Statement to generate a statement for these sessions.
• On the statement generated, you will see the date, cost and Total Paid for each session and can click the Download button at the top to download the statement as a PDF which can then be shared.

When are sessions available to book? Our sessions will be open for booking in the second half of the summer term. We will send you further guidance closer to that date.

Can I pay monthly? You will have the option to spread the cost of your booking with a monthly instalment plan. This only applies to booking that last over 34 days, and your payment plan will be of the same duration as the booking. Your payments will be equal every month, making it easy to budget your expenses. This works in a similar way to your utility bills; you pay the same amount every month regardless of how much you consume. The only difference is that there won’t be any adjustment at the end of the period as these will happen in real time; if you cancel or add dates to an existing booking your monthly payments will automatically be adjusted to reflect the cost difference.

As a reminder, as stated in the Trinity Stars and Trinity Preschool Admissions and Fee Policy we have a no arrears policy. All fees for Wraparound provision (Breakfast and Afterschool) must be paid a minimum of monthly in advance.

I don’t recognise the company on my bank statement. Who are MyPlayService Ltd? magicbooking is owned and operated by MyPlayService Ltd and any payments will appear as such.

Can I pay with funded hours or by Childcare Vouchers and Tax-Free Childcare?

• We have registered with Warwickshire County Council to deliver early education funded hours for 3- and 4-year olds. We will update this page as we have more information, in time for when the booking window opens. Please see above for more information on how to commit to Trinity Preschool the number of hours we can claim for the whole of the term.
• You can include Childcare Vouchers and Tax-Free Childcare at the point of booking. The system will then give you the balance to pay based on how much you are planning to pay with the tax-free scheme. You will still need to instruct your childcare voucher or Tax-Free scheme to pay us.
• As Tax-Free Childcare payments and vouchers can take five working days to be received by us, please ensure payments are sent in advance of their due date on your payment plan.
• Each time each time you make a payment through tax-free childcare, please email trinitypreschool@welearn365.com with your child’s name, the amount and reference number. We are not notified by HMRC when you make a payment and there is a considerable delay between parents making the payment and it being credited into our bank account. If you email us we can credit your account much faster.

How do I use a combination of funded hours, childcare vouchers and/or Tax-free childcare?

In your booking recap, when asked to choose a provider select the ‘multiple childcare providers’ option.

I can’t see my childcare voucher provider listed, what do I do? Please email trinitypreschool@welearn365.com and we will register with your childcare voucher provider and add them as an option.

My child will be attending the Preschool over two academic years. Am I guaranteed my ongoing sessions? Why do I have to rebook at the beginning of a new school year? The places you have are not automatically carried over into the academic year’s booking so you have to book your child’s sessions each time we open up the new bookings. To guarantee your bookings we recommend you book as quickly as you can and as much in advance as you can.